Increase field service efficiency with improved transparency and real-time data.
Track GPS locations of mobile workers online or generate reports for any past trips. Detect deviations from the route. Prevent time-wasting and personal trips during the shift.
Provide instant alerts by sms or email on drastic or sudden fuel level changes.
Review task forms as soon as they have been filled in. Control and improve service quality, employee performance and customer satisfaction.
Automate routine operations. Empower mobile workforce to complete more orders. Cut operating costs and increase revenue.
Turn an employee’s smartphone into a personal organizer. Power it with clear directions, tasks, comments and documents.
Build efficient routes across the assignments. Spend less time behind the wheel and more time with customers.
Assign jobs intuitively based on employee location, skill set and current workload. Effortlessly import tasks from files and third-party applications.
Harmonize communication between field team and back office to drive agility and growth. Streamline data collection and improve field performance.
ProTrack digital forms were designed with field force daily operations in mind. Instead of wasting time on filling out and correcting paper forms, go digital to add and receive data in several clicks.
Let deskless workers attach any files and pictures to prove a job well done, share feedback or report a problem. Obtain electronic PODs with e-signatures.
Replace phone calls and a myriad of messangers with a single chat. Ask clarifying questions, notify about any changes and quickly resolve disputes without paying extra:
Increase customer satisfaction and loyalty with excellent and fast customer service.
Enable clients to check delivery status in real-time without calling the hotline. Visualize actual courier location and the ETA.
Take orders on site and submit it to the back office with no time wasted. Eliminate data reentering or distortion and decrease turnaround time.
Share your field activity with customers by putting all team and fleet on a single map. Keep your business transparent for customers and show that you are nearby.